FAQs

What are the shipping charges?

Shipping charges depend on your delivery location and the quantity of items in your order. A minimum fee is applied based on these factors.
Can I get a refund if I return a product?

We do not offer refunds. However, you may request an exchange in case of size issues.
What are the conditions for exchanging a product?

You can exchange an item only if it is returned in the same condition as delivered.

  • The original tag must be attached.
  • The product must not be altered, used, or damaged.
  • Exchange requests must be made within 7 days of delivery.
Do you accept online payments?

Yes, we accept secure online payments. The checkout process is quick, simple, and encrypted to protect your information.
Do you offer a warranty on your products?

All Kakar Bros products undergo strict quality checks. Our warranty covers manufacturing defects in design or materials.

If you find any defect, contact us within 7 days, along with proper video and image proof.

The warranty does not cover damage caused by:

  • Drops
  • Misuse
  • Wear and tear
  • Any issue not related to manufacturing
What modes of payment do you accept?

We accept:

  • Credit & Debit Cards
  • UPI
  • Net Banking
  • Wallets
  • Razorpay India
  • Cash on Delivery (COD) (available only in India)

All transactions are secure and encrypted.
How can I contact Kakar Bros customer support?

You can reach our support team via:

📞 Call / WhatsApp: +91 9876806748